CRM SOLUTIONS

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Rhxo blends strategy into technology and creativity resulting a full range of e-business solutions and services which will meet organisation-specific requirements and help you success at the e-marketplace. Whether you are marketing your brand on the internet, selling products/services or providing access to business information, Rhxo will develop and implement a solution that best suits your requirements. We walk with you step by step to create fluid, efficient and powerful e-business solutions.

We integrate data/content, design elements, marketing/sales initiatives, e-commerce applications and maintenance/support measures to create high-impact B2B & B2C portals which will act as your online trading arm and ensure measurable return on investment (ROI). The fully customized e-business platforms will help address target audiences; build your business on a global scale; and enhance relationships with trading partners, suppliers and customers.

Customer Relationship Management (CRM) covers all aspects of the company’s relationship with its customers. The today’s highly-computerized world is changing the buyers’ behavior and thus calls for new approaches in building corporate CRM strategies. With the advance of new selling channels due to popularization of WWW and mobile devices special emphasis is put on self-service tools, electronically-managed relationships and personalization of online consumer experience.

We specialize in providing our customers with complete CRM. Our experienced consultants have considerable experience in different aspects of building an effective CRM system. We will guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy:

Development Stages:

CRM Strategy and Requirements Definition
Business Processes Modeling & Streamlining
Technical Architecture Design
GUI Design and Usability Modeling
3d Party Software Selection and Integration
Customization / Change Management
Implementation / Full Testing / Deployment
Legacy Applications Integration and Web-Enabling
Data Migration

Deep understanding of all aspects of the CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to client’s requirements and business specifics. We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees worldwide based on the most up-to-date technologies. Our experts will help you understand all the implementation possibilities and help you select the right components of the future

Main Features of Rhxo CRM:

Lead Qualification & Tracking
Contacts and Accounts Management
Campaigns Scheduling and Tracking
Team Management and Tasks Distribution
Document Circulation Management
Catalog Management
Integrated Collaborative Tools
Customer Support Tools
Data Analysis and Multi-level Reporting

At Rhxo we understand that the success is not only the right technology, it’s the right understanding of your business powered with the right technological solution.